online shopping

A Scary Message Popped Up in the Asos App. The Hackers Wrote It.

A scary notification appeared in the Asos app, and the hackers wrote it. What was stolen, and the messages to expect next.

You Bought a Concert Ticket. It Was Never Real.

Fans with paid-for tickets in their email were turned away at a Berlin concert last Friday. The tickets were fake, and this is happening at more and more big shows.

119,000 Fake Shops Are Copying Real Brands, Down to the Photos

A network of about 119,000 fake online shops copies real brands, right down to the photos, and steals card details at checkout. How to tell a copy from the real thing.

You Paid for a New Phone. It Was Built From Used Parts.

Investigators say more than a million phones sold online as new were rebuilt from used parts in lookalike packaging. Seven arrests, 160 raids in 19 countries — and how to check your own phone.

You Ordered Firewood Online. The Truck Never Came.

Fake firewood and pellet shops take advance payments and deliver nothing. How to check a seller in two minutes, and what to do if you have already paid.

An AI That Shops for You: What Amazon Just Blocked

Amazon has blocked Meta’s Muse AI agent from shopping on its site. What an AI shopping agent is, why it needs your card, and how to stay in control.